I'm traveling. Which test is the best for me?
The test that is most suitable for your travel needs will depend on where
you are traveling to. Covidclinic.org/travel is a resource for our patients
to use to see which test is most appropriate for their situation.
Can I pay for someone else’s test?
Is an appointment needed?
While we do accept walk-ins, an appointment is the only way to guarantee same day testing. This can be created during enrollment.
If I cancel my appointment, will I get a refund?
Since orders do not expire, a patient is able to cancel their appointment and still be tested at their earliest convenience. If a patient has purchased a test and no longer wishes to be tested, the Help Center can confirm that services were not rendered and cancel the order. Can I please confirm the patient’s name and order number?
How will I get my results?
A copy of the test result will be sent to the email and phone number
provided on the consent form.
Is the test covered by insurance?
All of our tests qualify for reimbursement since they are EUA and conducted by a CLIA certified clinic. Under the Families First Coronavirus Response Act, patients are entitled to reimbursement for the cost of Covid testing. While testing is an out-of-pocket cost, we encourage patients to seek
reimbursement by their insurance companies by forwarding the order invoice that includes diagnosis code, CPT test codes, and tax ID number. A paid invoice can be sent to the pt’s insurance company’s claims department.
What is SARS Cov-2?
SARS Cov-2 is an acronym Severe Acute Respiratory Syndrome which is a virus that causes the disease of covid-19.
Is Covid Clinic CLIA Certified?
Yes, Covid Clinic and its partnered labs are all CLIA (Clinic Laboratory Improvements Amendments) certified and use only EUA tests under FDA guidance.
What are antibodies?
Antibodies are proteins detected by a blood test that can help us determine if your body has developed a response to a COVID-19 infection. A positive antibody test could indicate that you have had a past infection with COVID-19.
Does Covid Clinic test children?
Covid Clinic accommodates patients of all ages and capabilities. Parental consent is required to test minors which can be completed in the consent form.
What happens if I miss my appointment?
If you have placed an order for a test and scheduled an appointment at one of our clinics, but are unable to make it at your scheduled time, the site will continue to honor your original order, provided all necessary forms have been completed. A patient may visit the site at their earliest convenience.
Can arrive by foot/ walk up?
Absolutely! Nearly all of our sites are able to accommodate walk-ups and bike-ups.
Can I pay on site?
What if I want to check for a previous Covid-19 infection?
Covid Clinic offers a rapid antibody test that results for IgG and IgM within an hour. This can indicate a past infection by detecting antibodies in the blood.
Why do you charge for testing?
We do not have insurance contracts at this time. We believe that a patient should be able to test whenever, wherever they want, without insurance (or no insurance!) getting in the way. Many of our patients have been successful in paying for testing and then submitting their invoice to their insurance company for reimbursement. If you cannot afford testing, please fill out our Scholarship Application form for a free test! Scholarships are available each day, based on need. These scholarships are not for same day use, as applications are reviewed each evening after the 7:00pm cutoff time.